Have a question about our experiences, your booking or planning your visit? Get in touch with Annie Hoi An and we will help you find the information you need.
Whether you are still choosing an experience or already preparing for your visit, the easiest place to start is simply to tell us what you would like to experience in Hoi An.
Whether you are choosing your first Annie Hoi An experience, preparing for an existing booking or simply have a question, start with the option that best matches what you need.
Not sure which Annie Hoi An experience fits your interests or the time you have available? Start by comparing the full collection.
Compare activities and experience combinations
See which journey fits your available time
Continue directly to booking when ready
Already have an Annie Hoi An booking and need help with your reservation, arrival details or another booking-related question?
Have your Booking ID ready if available
Tell us the date of your experience
Follow the meeting details in your confirmation
Have a question that is not covered by the experience or booking pages? Send Annie a message with a little context so we can understand what you need.
Tell us what you are contacting us about
Include your preferred date when relevant
Add the number of guests when relevant
A few details can help us understand your enquiry more quickly.
When relevant, include the experience you are interested in, your preferred date, number of guests and your Booking ID if you already have a reservation.
WhatsApp is the simplest way to contact Annie Hoi An about our experiences or an existing reservation. Send us a little information about what you need so we can understand your enquiry clearly.
Ask about an experience before booking, share the details of your planned visit, or contact us about a reservation you have already made.
Choose the message that best matches what you need.
If you already have a confirmed booking, please check the meeting point and arrival information in your booking confirmation before travelling to a location. Meeting arrangements can depend on the experience booked.
Find the Annie Hoi An venue and plan your visit with the correct location information. If you already have a booking, always follow the meeting instructions provided for your specific experience.
Your Booking Confirmation Comes First
Please follow the meeting point and arrival instructions in your confirmed booking. Some Annie Hoi An experiences use a designated meeting point rather than asking guests to travel directly to the venue.
Ask About My Meeting PointSome questions can be answered directly through our experience and booking pages. Use the links below to find the information you need, or contact Annie if you still need personal assistance.
Compare Annie Hoi An experiences built around Vietnamese coffee, Banh Mi, lantern making, Ao Dai, beauty and photography before deciding which journey suits you.
Compare ExperiencesIf you already know which experience you want, continue to the direct booking page to choose your experience and submit your booking request.
Start BookingIf you have already submitted a booking request, use your Booking ID when contacting Annie. Payment instructions are provided as part of the booking process when applicable.
Ask About My BookingCheck the meeting point and arrival details in your booking confirmation first. The Annie Hoi An venue address is not necessarily the meeting point for every experience.
Confirm My Meeting PointFollow the Instructions Sent for Your Booking
After you submit a booking request, please follow the instructions sent by Annie Hoi An for that reservation. Do not send a payment based only on information found elsewhere on the website or in an old message. If anything is unclear, contact Annie and include your Booking ID.
Confirm Booking InstructionsDiscover the Annie Hoi An experience that fits your time in Hoi An, book directly when you are ready, or message Annie if you would like a little help before deciding.
